083 760 5254   info@lilyhouse.co.za  

Lily Guesthouse Policies

 

SMOKING POLICY

No smoking is allowed inside the building. Smoking is restricted to the outdoor areas.


CANCELLATION POLICY

•If cancelled up to 4 days before date of arrival, no fee will be charged.
•If cancelled up to 3 days before date of arrival, 50 percent of all nights will be charged.
•If cancelled up to 2 days before date of arrival, 75 percent of all nights will be charged.
•If cancelled later or in case of no-show, the total price of the reservation will be charged.
•There will be no refunds for early check-outs.


DEPOSIT

Deposit required is equal to 50 percent of the total of the booking.


CREDIT CARDS

All major credit cards are accepted


CHECK-IN AND CHECK-OUT

Check-in time is from 14:00 on the day of arrival.

Check-out time is no later than 10:00 on day of departure.


CHILD POLICY

Babies sleeping in their own carry cot stay free of charge. (No cots are provided.) Pre-school children may enjoy a kiddies breakfast at half price.

ROOKBELEID

Geen rook word in die gebou toegelaat nie. Rook word beperk tot die buite-areas.


KANSELLASIEBELEID

• Indien tot 4 dae voor datum van aankoms gekanselleer word, sal geen geld gehef word nie.
• Indien tot 3 dae voor datum van aankoms gekanselleer word, sal 50 persent van alle nagte gehef word.
• Indien tot 2 dae voor datum van aankoms gekanselleer word, sal 75 persent van alle nagte gehef word.
• Indien later gekanselleer word, of in geval die gas nie opdaag nie, sal die totale bedrag van die bespreking gehef word.
• Geen terugbetalings sal gedoen word indien gaste vroeër vertrek nie.


DEPOSITO

‘n Deposito gelykstaande aan 50 persent van die totale bespreking word vooraf vereis.


KREDIETKAARTE

Die meeste bekende kredietkaarte word aanvaar.


AANKOMS EN VERTREK

Aankomstyd is vanaf 14:00 op die dag van aankoms.

Vertrektyd is nie later nie as 10:00 op die dag van vertrek.


KINDERBELEID

Babas wat in hul eie drabedjies slaap, bly gratis. (Geen bababedjies word voorsien nie.) Voorskoolse kinders mag ‘n kinderontbyt teen halfprys geniet.


Phlip du Buisson
Cell: 083 760 5254
Tel: 051 436 9446
Email: info@lilyhouse.co.za




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